pleasure to serve you.РHave a nice day.Р货物未到,期限已过,对方语气强硬РDear customer,РWe are sorry for the long-time waiting and we quite understand that waiting is always something hard to endure.Your item had been shipped on 28/03/2014 ,it got delayed in the Customs House. So the shipment usually takes 35 to 50 business days. РCould you please wait for another two weeks?If the package still not arrive in due, please contact us and we will do our best to solve it and offer you a satisfactory service. РOr if you do not want to wait any longer, we are willing to offer a refund you as our sincere apology, and it's really kind of you to return the payment when you get the item.please feel free to tell us which way you would prefer? We just want you to know that your satisfaction is always our top priority.
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