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喜达屋酒店集团紧急事件与危机管理预案手册

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ural death Р 非自然死亡Р Violent crimes (rape, robbery) Р 暴力犯罪(强奸,抢劫) Р Multiple food poisoning Р 食物中毒Р Natural disaster not resulting in casualties Р 未造成人员伤亡的自然灾害。Р Unconfirmed SARS Р 未查明的非典Р Bomb threat, terrorist threat or similar threat to the building. Р 炸弹威胁,恐怖袭击威胁或者酒店内的类似威胁事件。РACTIONS 行动Р Follow emergency procedures Р 按照紧急事件处理程序处理。Р Contact local authorities as appropriate Р 适时联系地方当局。Р Contact Area Managing Director/Regional VP. Р 联系区域常务董事/区域副总裁。Р Contact Divisional representative. (Section 1.2.2) (Division will determine whether to escalate emergency to Corporate. Р Be sure to reach them directly if the emergency is serious.) Р 联系区域代表(见 1.2.2 节)(公司要决定是否将紧急事件报予集团。确保一旦事态严重要直接连系他们。) Р If news media has or likely will have interest, contact Divisional PR Р 如果新闻媒体有或可能会有兴趣,请联络区域公关部。

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