ysisBrainstormChecklistProjectcharterParetochartMulti-variationanalysisTPMHistogramValuestreammappingBrainstormBoxchartProcesschartScatterdiagramProjectmanagementC&EMatrixMarginalfigureKaizenControlchart ChecklistInteractiondiagramBenchmarkParetochart ControlchartRegressionanalysisDOEPoke-yoke GageR&RANOVAHypothesistesting CpkC&EMatrix FMEA 基本概念类DPMO:defectspermillionopportunities【Totaldefects/(totalunits*theoryopportunities)*1000000】DPPM:defectivepartspermillionopportunities【Totaldefectiveparts/(totalunits*theoryopportunities)*1000000】DPU:defectsperunit【Totaldefects/Totalunits】DPO:defectsperopportunities【Totaldefects/totalunits*theoryopportunitiesperunit】DPO*1million=DPMO首先通过SIPOC确定whatiscustomer?然后通过customer确定CTQorCTXs,通过CTQorCTXs建立起Y=f(x)模型,通过类似于brainstorming来找出X,并且通过MSA可以筛选出部分关键的Xi,然后再