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培训前台接待英语-FrontDeskEnglish

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e!РCommonly Used ExpressionsРAll stationery is in the folder on the desk.РA single room or a double room?РBreakfast is also included. Here is the coupon.РCould you spell that, please?РWould you please put your name in capitals?РMay I have your passport, please?РMay I suggest you have a double room?РCould you give us your address, please?РMay I have your address, please?РCould you please put your nationality here, sir?РCould you sign your name, please?РDo you have a reservation?РDo you have any charges this morning?РEnjoy your stay with us. / Hope your stay will be a pleasant one.РFrom which country, please?РFor which date, please?РFor how many nights?РMay I repeat your message?РI’m afraid he has cancelled his reservation.РI’m afraid he is out for the day. Could you call back later, please?

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