如果迪斯尼经营一家医院

我是如何被对待的!Р2018/8/31Р4РWhat is your first impression??你对迪斯尼的第一印象是什么?Р2018/8/31Р5РDisney tries to create an escape from reality.А迪斯尼试图创造一个逃离现实的世外桃源?Guests enter a make-believe world of fantasy and fun.А客人们进入了一个梦幻的、开心的世界РDisney: the experience of funА迪斯尼:开心的体验?Hospital: the experience of healingА医院:治疗的体验Р2018/8/31Р6РFocus on what can’t be measured?关注那些不能被度量的……Р1.Care for me.? …? 9.skill of the nursesРPatient satisfaction?患者满意РBut, have you measured?Р2018/8/31Р7РHigh enough??你的顾客满意度是多少?高吗?Р2018/8/31Р8РPatient satisfaction is fool’s gold?患者的顾客满意是愚人金РA. Excellent?B. Good?C. Satisfactory?D. Poor?E. FailureРA. Excellent?B. Good?C. SatisfactoryРA. ExcellentРLoyalty customerР2018/8/31Р9РPatient satisfaction is fool’s gold?患者的顾客满意是愚人金РLoyal customerРSatisfied customerРhas a story to tellР2018/8/31Р10