standing 资信?Transaction 交易?work 当地网点?mission 年费?Golden card 金卡?Ordinary card 普通卡Р业务词汇РSafe deposit box service 保管箱业务?Personal finance service 个人理财业务?An agency agreement 代理协议?Phone-bank 电话银行?Mobile phone bank 手机银行?E-bank 网上银行?Securities 证券?Yearly rental fee 年租费?Website 网站?Password 密码?Log in 登录?Account management 帐户管理?fee paying agency 代理缴费? intercity remittances 异地汇款?Membership 会员?Personal finance 个人理财Р一:Reception 日常接待Р情景对话?外宾进来,问好,接待,询问办理何种业务,指向对应的柜台或拿叫号。?办理业务后外宾表示感谢。问候并道别。Р模拟对话РGood morning. How do you do./how are you? ?How do you do. Fine. How are you??What can I do for you? Can I help you??Is there anything I can do for you??Please go to counter 5 for the service.?Please press the button for your number and wait for a moment. ?Thank you very much for your help.?You are e. ?My pleasure.
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