pproach to solving client problems emphasizes attention to the issues involved Where the client wants to be Define the problem Where the client is Solve the municate the answer Structure the ideas Develop the research plan Analyze findings Generate ideas Copyright ? 2008 Accenture All Rights Reserved. 9 Issue-based problem-solving is intended to clarify and simplify the problem-solving process Actual Problem-Solving Confidence in mendations 0% 100% Preliminary Fact Finding In-Depth Analysis Progress Review Syndication of Conclusions Focus Groups/Surveys Final Review Solution Development/ Testing Progress Review Implementation Team Orientation Progress Review Managing Operating Issues/Analysis/Results Planning Issues/Analysis/Conclusions Delivering Issues/Analysis/Solutions
全文预览
