全文预览

五星级宾馆前厅礼宾部经理岗位职责中英文版

上传者:幸福人生 |  格式:doc  |  页数:28 |  大小:70KB

文档介绍
administrative mail and returning mail to the sender for forwarding mailР· 负责挑选和分发客人的信件及行政信件,并将无人接收的信件送返发信人。Р· Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guestsР· 提供客人可能感兴趣的关于酒店所有服务、当地名胜、餐馆、医生、观光等方面的信息。Р· Be prepared to mend first and foremost the hotel’s own Food and Beverage outlets before any other, making himself totally familiar with the operating times and each outlets benefitsР· 最先向客人推荐本酒店的餐饮营业场所,熟知这些营业场所的营业时间和各自的特长。Р· Ensure the lobby is always kept in an orderly fashion and that ashtrays are kept cleanР· 确保大厅始终保持整洁,烟灰缸始终干净。Р· Coordinates the paging of guests in the lobby, Food & Beverage outlets, and where considered appropriate by the Management

收藏

分享

举报
下载此文档