国际商务礼仪 greetings and introductions

you do, Mrs. Ramirez?”? In formal receiving line, even people who know each other well will often shake hands or exchange social kisses, make a ment, and then move on in order not to hold up the line.?Hello, tone of voice, and posture?Not to be effusive but should be pleasant and genuineРStanding or notРIn general, stand whenever you can, especially when the person you are greeting is older than you, someone you are meeting for the first time, or someone who is traditionally shown special respect.РHandshakingР握手:?在原始时代,在人类才刚刚从动物界脱胎换骨出来,还带有几分野蛮的时候,人们不仅在狩猎或战争中,而且在日常交往时,手上常常带有石块等“武器”,以防不测。?在与人交往时,为了表达自己的友好,说明自己没带武器,于是将双手伸开并高举,这是最原始的见面礼。也可看作是握手礼的最早开端。?后来,这种表达友好的方式发展成用手接触对方的胸部。据传,直到埃及金字塔时代,人们见面时才比较普遍地以两手相握为礼。据古希腊诗人荷马所言,是特罗亚人最早使用握手礼的。Р行握手礼时要客人先伸出手时才能握手。握手时一般不戴手套,但尊贵的人和女人可戴手套。行礼时忌交叉行礼,和女人握手不可太紧。