ience and security—showed sustainable performance with the support of customer satisfaction as a mediator. Customer satisfaction is crucial to sustainable performance by increasing the reuse intention, which is key for customer relationship management. Because the e-business paradigm is the creation of values on the basis work management among all stakeholders, sustainable trust in terms of customer satisfaction is critical for sustainable performance. РAlthough the growth rates of northeast Asian countries, such as China and Korea, still lead the global economy, their sustainable performance cannot be guaranteed to continue. Thus, priority should be given to sustainable strategies from the perspective of the overall performance of the e-business ecosystem. However, because of plexity of a
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