udesthefollowingcharacteristics:1.CustomerRelationshipManagementisacustomer-orientedaspectwithserviceresponsebasedonclientinput,one-to-onesolutionstocustomers'necessities,directonlineinteractionswithbuyerandcustomerservicecentersthatfacilitatecustomerssolvetheirquery.2.Salesforceautomation-Thisjobcanapplysalespromotionanalysis,automatetrackingofaclient'ounthistoryforfrequentsalesorprospectsales,andalsocoordinatesales,marketing,callcenters,andretailoutletsinordertounderstandthesalesforceautomation.3.Useoftechnology-Thisfeatureisaboutfollowingthetechnologytrendandskillsofvaluedeliveringusingtechnologytomake"up-to-the-second"customerdataavailable.Itappliesdatawarehousetechnologyinordertoaggregatetransactioninformation,tomergetheinformationwithCRMsolutions,andtoprovideKeyPerformanceIndicators.
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