cting case studies must follow a set of steps. This study adopted the steps proposed by Stuart et al. (2002): defining the research question, developing instruments and selecting sites, gathering data, analyzing data and disseminating the research findings. РAs plement to this study, data collection also relied on two interviews, one with the executive manager of the Brazilian Association for Electro-Electronics and Home Appliances Recycling and the other with the manager of the Brazilian Association of Electronic Wastes. The interviews were conducted face-to-face at the plant or in pany office during the first half of 2014. РThe constructs and variables of GSCM practices used in the research protocol were previously validated based on the opinions of specialists. 4. Results and discussion