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管理学,罗宾斯,9版,教师手册robbins_fom9_im_02

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strate how environmental uncertainty anizations. Answer – Environmental uncertainty relates to (1) the degree of change in anization ’s environment and (2) the degree plexity in that environment. Because uncertainty isa threat anizational effectiveness, managers try to minimize environmental uncertainty. Students should find articles anizations that operate in varying degrees of uncertainty. Firms that operate in technology intensive markets, such puters or cell phones, will typically experience a high degree of uncertainty. Managers in these firms will have to work hard to minimize the impact of behavioral variables such as stress on the workforce. On the other hand, firms that operate ina less dynamic environment have managers that are less stressed by constant change in the environment.

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