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民航商务英语 PPT课件

上传者:塑料瓶子 |  格式:ppt  |  页数:30 |  大小:1270KB

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ticket agents qualification? Airline ticket agents duty? Proper terms? Summarize the main idea? Open ticket? Step 2: Dialogues? Round-trip ticket? Low-fare ticket? Refund ticket?Step 3: Listening?Step 4: WritingРUnit Six Flight Delays and CancellationsР Step 1: Passage Analysis? Common reasons for flight delays? Compensation for passengers? Proper terms? Summarize the main idea? Air rage? Step 2: Dialogues? pensation? pensation ? Cancel flight?Step 3: Listening?Step 4: WritingРUnit Seven In-flight ServiceР Step 1: Passage Analysis? In-flight service procedure? Flight attendant duty? Proper terms? Summarize the main idea? Service in First Class? Step 2: Dialogues? In-flight meal and drink service? In-flight entertainment service? In-flight first aid service?Step 3: Listening?Step 4: Writing

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