旅游管理专业课程教学电子教案Chapter 8 Management of

the housekeeping department?РChapter 8: Management of Housekeeping DepartmentРLesson1 The task of Housekeeping Department?Lesson2 The features of Housekeeping Department?Lesson3 The management structure in Housekeeping Department?Lesson4 The style and equipment of guest rooms?Lesson5 Hygiene Management of Guest Rooms? Lesson6 Some special guest roomsРWhile the main task of front office is selling hotel service, the housekeeping department is charged with maintaining guestrooms and public space in satisfactory conditions.Р1、The task of Housekeeping DepartmentРWork will generally include the tasks of bed making, vacuuming, dusting and bathroom cleaning.? As this department offers the majority of service during guests` stay in the hotel, its service will be judged as the quality of the hotel.