nt-reported long-term es of physician empathy in oncology: a structural equation modelling approach.Patient Educ Couns.2007 Dec;69(1-3):63-75.–The relationship between physician empathy and plications: an empirical study of primary care physicians and their diabetic patients in Parma, Italy.Acad Med.2012, Sep;87(9):1243-9.–Therapeutic empathy and recovery from depression in cognitive-behavioral therapy: a structural equation model.J Consult Clin Psychol.1992 Jun;60(3):441-9. 全科诊疗过程中的医学人文关怀全科诊疗过程中的医学人文关怀专业精神尊重同理心语言全科诊疗过程中医学人文关怀的具体体现积极倾听病人指导/教育医学人文关怀:专业精神(Professionalism)?形象:个人卫生、着装、外在表现、举止、态度?在诊疗过程中表现出专业自信心?全人照顾(Whole Person Care)?关注病人:–“分心”管理(Distractions Management)–眼神接触路克:穆瑞大夫医学人文关怀:尊重?正确地介绍你自己?恰当的的称呼病人?向病人问好?在做体格检查及其他操作前洗手?在病人改变体位时提供恰当的帮助?在暴露病人身体时征得病人口头同意杨斯特恩的医学风俗画(17世纪)