ementsystemshowninFigure1illustratestheprocesslinkagespresentedinclauses4to8.Thisillustrationshowsthatcustomersplayasignificantroleindefiningrequirementsasinputs.anizationhasmetthecustomerrequirements.ThemodelshowninFigure1coversalltherequirementsofthisInternationalStandard,butdoesnotshowprocessesatadetailedlevel.注:此外,称之为“PDCA”的方法可适用于所有过程。PDCA模式可简述如下:P-策划:根据顾客的要求和组织的方针,为提供结果建立必要的目标和过程;D-实施:实施过程;C-检查:根据方针、目标和产品要求,对过程和产品进行监视和测量,并报告结果;A-处置:采取措施,以持续改进过程业绩。NOTE:Inaddition,themethodologyknownas"Plan-Do-Check-Act"(PDCA)canbeappliedtoallprocesses.PDCAcanbebrieflydescribedasfollows:Plan:anization'spolicies;Do:implementtheprocesses;Check:monitorandmeasureprocessesandproductagainstpolicies,objectivesandrequirementsfortheproductandreporttheresults;Act:takeactionstocontinuallyimproveprocessperformance.
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