desk saidthere had been a mistake. We 18 (tell) that our rooms hadn’tbeen reserved for that week, 19 for the week after. I didn’tunderstand 20 this would happen and mycredit card had already been charged 21 the reservation. What’sworse, the hotel had been fully booked. When we were wondering what to do, themanager came out. She was 22 (surprise ) helpful. Sheapologized for the mistake and gave us a spare VIP room on 23 top floor. We had neverstayed in such an amazing room, and we weren’t charged extra. The next day, mybrother and I went to the beach 24 we watched some people playvolleyball. We got a little 25 (sunburn), but the day hadbeen so relaxing that we didn’t mind.