aid. “I heard what you said to the shop owner. It sounds like you’re going through a 6. hard time right now. I’m so sorry. I’d like to give you something.” I handed her the small card from my wallet.РWhen the woman read the two words on the card, she 7. to cry. Through her tears, she said, “You have no idea how much this means to me.”РTo tell the truth, her reply was a little surprising. Having never done anything like this before, I didn’t know what could happen. All I could say was, “Would it be OK to give you a hug?”РAfter that, I walked into my car and began to cry, too. The words on the card. “You Matter.” A few weeks 8. , a friend gave me a similar card as encouragement for my work. When I read it, I really felt 9. . So I ordered my own box of You Matter cards and started sharing 10.